All orders are gift wrapped!

Contact

Products & Orders

alice@packedpack.co.uk

WhatsApp Us

07729 986819

Returns & Postal

Contact sales@packedpack.co.uk for return address.

FAQs

Packed Pack is dedicated to our customers satisfaction.

If you have any feedback, or issues with your order, please contact us.

Delivery for UK orders is  £2.50 for standard delivery and £3.50 for next day delivery.

Orders for Next Day Delivery need to be before 2pm. 

We do not offer worldwide shipping from our website – please visit our Etsy shop if you would like worldwide shipping.

We aim to despatch all orders within 48 hours.

We cannot guarantee delivery times, as this is placed in the hands of the delivery service however, we dispatch all UK orders via EVRi and estimate your order will be with you within 1-3 working days.

If your order includes out of stock items these will be refunded automatically to the method from which payment was taken, unless otherwise advised.

We send our orders in recycled cardboard boxes. We use recycled tissue paper, biodegradable packing peanuts, biodegradable air pouches, recycled shredded paper and re-usable cotton bags.

The labels and tapes used to close the parcel are recyclable, biodegradable and eco-friendly. 

Please recycle, re-use and compost packing where appropriate. 

Read our Returns Policy.

If you are not happy with your order or your goods are faulty, please let us know, and return to us, within 14 working days of receipt of your order.

Any faulty items will be replaced or refunded as agreed.

Please return goods in original packaging.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.legislation.gov.uk/uksi/2000/2334/contents/made

Descriptions are intended to give an accurate picture of the goods and to comply with the Trade descriptions Act but we cannot always guarantee total accuracy.

We guarantee your satisfaction.  All of our products come with a 30 day no quibble guarantee.

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